Tenant Handbook

Download the Tenant Handbook

During lockdown, a number of tenants and staff worked hard to produce the new tenants handbook.  Letters and emails went back and forward until we were all happy with the content. In November 2021, the tenant volunteers met with the graphic designer and agreed how the tenants handbook should look and this went to print in March 2022.  We think it looks great and really reflects the hard work of our tenants.

The new tenants handbook is now being given out to all new tenants and you can view the online copy here.  If you would like a paper copy of the handbook, please ask a member of staff.

We will be putting a copy of the handbook into each complex that has a lounge in the near future; however please do not remove this from the lounge area as it is for the use of all tenants.

Privacy Settings


Any website will use types of information gathering tools, for example cookies, to function. These are mostly used to make the site work for you and do not usually directly identify you, but they can give you a more personalised web experience. You can choose not to allow some types of tools however this may impact your experience of the site.

Accept all settings

I agree to accept all settings below


Essential needed to use our website

These are necessary for the website to function. They are usually set to enable a response to actions by you for example for services such as logging in, filling in forms or paying for something. This includes third-party services specifically Google Maps and ReCaptcha.

Performance to improve our services to you

This allows us to, for example, count visits and sources so we can measure and improve the performance of our site. It helps us know which pages are the most and least popular and how visitors move around our site.

Other Third-Party to enhance your experience

This is based on uniquely identifying your browser and device. It may be used to build a profile and collect information about your visits. If you do not allow this you'll not be able to see our social media feeds and you will experience less targeted advertising. This category includes for example Facebook pixels, other social media feeds and Google Analytics.

These settings will be stored in a cookie on your device. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org